What to expect when you rent your property with Wills & Smerdon

Choosing an agency to let your property with can seem overwhelming, especially when there are so many companies that seem to offer the same thing. So, let us make it easy for you! Wills & Smerdon’s lettings department is one of a kind because of the agents we have on the front line and our roots within the local community.

Since our doors opened in 1933, our experience has grown and evolved alongside the rental market. Our lettings manager, Sara Grey, has been in the property industry for thirty years and her background includes buying and selling houses for corporate companies, finding homes for international clients relocating to the UK and letting properties in Woking and Guildford. After Sara joined in 2013, the team has gone from strength to strength with many of our properties held with long-standing clients.

Contact us

Taking that first step...

Our free property appraisals are a chance for you to find out what you need to know before renting your property. We will advise you on any work that needs to be done in order to comply with Landlords Health and Safety regulations and are happy to discuss potential property improvements to help maximise value and minimise maintenance costs.


Once you’ve instructed us to let your property, we’ll revisit to prepare the particulars, get professional photos taken and draw up the floor plan. We’ll talk you through the marketing of your property and devise a bespoke plan with you. Be it window cards or features on Rightmove, we’ll tailor our strategy to suit you and your property.

Finding the right tenant for you...

  • We contact appropriate prospective tenants and arrange accompanied viewings.
  • When an offer is received, we’ll negotiate on your behalf and keep you in the loop throughout.
  • All offers are subject to contract and thorough reference checks.
  • Once you’ve agreed, both parties sign the tenancy agreement that we’ve drawn up for your property and which can be renewed at the end of a fixed term contract.

We offer four flexible levels of service

  • Tenant find Only
  • Tenant find and rent collection
  • Property Minding Service for absentee Landlord/Owners
  • Fully managed*

*A comprehensive service where we deal with everything from leaky pipes to broken appliances. Particularly suited Landlords who don’t live close at hand or are extremely busy elsewhere.

Client Money Protection Certificate Wills & Smerdon 2021



Redress scheme – The Property Ombudsman membership number N02388
Client Money Protection – Propertymark membership/scheme number C0003041

Why Wills & Smerdon:

  • Established in East Horsley & Ripley since 1933
  • We are part of the local community
  • We offer genuine advice, realistic & honest rental valuations
  • We are a qualified team who are members of ARLA PROPERTYMARK
  • We support you from the start to the finish and beyond

What our clients say

They definitely go the extra mile and their team is delightful.

“When we bought our home in East Horsley, it was with a view to renting it immediately and having it as our future home when we returned to the UK. Wills & Smerdon were the agents for the vendor and we were impressed by their efficiency throughout. We also wanted a letting agent with a lot of local knowledge and we were very aware that they had an excellent reputation in that area. And we were certainly not disappointed. They have made the letting-process as easy and seamless as possible, keeping us informed at all times, ensuring that any maintenance was carried out as swiftly as possible and ensuring we had a worry-free property.”

GOOGLE REVIEW BY: michael250355

Small independent agency who offer an efficient, professional and friendly service.

“We own a number of properties in the south of England which we let out to tenants via the services of a variety of letting agents. Since 2002 we have let out a property in East Horsley using Estate Agents Wills & Smerdon as our tenant finders. They are a small independent agency who offer an efficient, professional and friendly service. You speak to the same member of staff each time, who knows exactly what is going on with your property and therefore makes the process of letting both business like and professional. I have no hesitation in recommending their services to both landlords and tenants alike.”


They are nice people to deal with.

“I have rented my house through Wills and Smerdon for 12 years. The team has always been very supportive and professional, sorting out any issues that have cropped up with the house efficiently and with minimum fuss. Now that I live quite far away I am reassured that my property is is being looked after by trusted professionals. I feel they are very reasonable people looking after both the landlord’s and tenant’s interests impartially and fairly. As all the regulations involved in letting a house get more complicated it is good to work with an agency that has up to date knowledge of the legalities to take that responsibility off my hands and ensure that everything is done properly.

I thoroughly recommend this agency.

GOOGLE REVIEW BY: Joanna Jarzabek